PivotPoint

First 24 hours · Safety and essentials

• Secure a safe place for tonightCall 211 for emergency shelter options, or stay with a trusted contact. If you are unsafe, call 911.
• Gather your go-bagID, medications, phone and charger, insurance cards, lease, cash or cards, and a change of clothes.
• Document what happenedTake dated photos of notices, your belongings, and the unit. Save every text, email, and letter.

Days 1–3 · Know your rights

• Contact free legal aidIn most U.S. states a landlord needs a court order to evict; lockouts or removing belongings without one may be illegal. Confirm your local rules with a legal aid office.
• Read every notice and deadlineWrite down any court date or response deadline. Missing a court date can lead to an automatic judgment.
• Keep communication in writingRespond calmly and in writing. Use Nuance to draft firm, neutral messages.

Week 1–2 · Stabilize

• Talk to a HUD-approved housing counselorFree or low-cost help with rental options, budgeting, and assistance programs.
• Update your mailing addressSet up mail forwarding with USPS and update benefits, bank, and medical providers.
• Protect your health continuityRefill prescriptions early and tell your care team your housing has changed.

Weeks 2–4 · Rebuild

• Apply for housing and assistanceAsk 211 about rental assistance, public housing waitlists, and local programs.
• Store key documents in your vaultSave your lease, notices, and receipts above so they're ready when needed.
• Update your crisis briefAdd your new address and contacts to your emergency profile.